 Are you fed up because you’re losing profits every second your trading computer is not working? Distinctive Technologies is one company that recognizes the need for and offers award-winning PC support to traders. In fact, PC Magazine, Consumer Reports, PC World and many other prestigious publications have recognized Distinctive Technologies’ consumer product, PC Pinpoint, as the best home PC support on the market.
Approached with the unique problems inherent to home trading, Distinctive Technologies has tailored a program specifically for this market. Distinctive has bundled support for all consumer software, hardware, attached peripherals, printers, scanners and home networking devices into a “Total PC Care” package for home traders and called it ClientCarePoint. In essence, Distinctive will help resolve any problem you have with your computer or office equipment (with the exception of copiers).
Designed as a one-stop shop for users, ClientCarePoint “Total PC Care” will help with software usage, setup, virus and spyware problems, slow computers, network issues and any other problem you have. And, the company guarantees that it will follow the problem through to resolution!
First, ClientCarePoint performs an inventory and test that identifies hardware and software problems automatically. In addition, it records change history to help identify such problems as incorrectly installed hardware and software or Internet download issues.
Second, the utility queries the user for simple problem information. Based on responses, history and test results, it dynamically generates Personalized QuickFixes, outlining a product-specific Self-Help resolution path for the user so that he or she can FIX Problems FAST.
Third, if the problem has not been resolved or, if you wish to have someone else do it for you, Just Fix It for ME technical support specialists are armed with complete customer information, problem history and hardware and software information from the tests the utility has run.
Because the information derived from previous testing pinpoints the problem fast and eliminates redundant questions, the support specialist can walk you through to resolution or can take "Remote Control" of your PC and fix it for you at your request.
Add to this process the ability to have technicians solve problems onsite via the Techs 2U services, and you begin to see the comfort afforded with this complete PC coverage.
PC Pinpoint now also supports the Sonata Trading Computer. As you know from previous articles, the Sonata was designed from the ground up to be the fastest and quietest, multiple-monitor trading computer. It uses the latest dual-core CPU technology, motherboards, 10,000 RPM Raptor drives and graphic adapters that output to up to 8 multiple monitors. And, the Sonata monitors have unbelievable clarity and perfect digital quality. | 
