Customer Service: Click here for issues relating to billing, account maintenance and payment information.
Tech Support: Click here for issues relating to symbols, data or software.
Phone Support
Phone: 510.785.1254
Fax: 510.266.6060
Press "1" for Customer Service
Press "2" for Tech Support
Phone Support Hours:
9:00 a.m. - 5:00 p.m. ET Mon - Thurs
9:00 a.m. - 4:30 p.m. ET Friday
Sales Department: Phone: 866.872.3377
eSignal Forums The Forums are a great place to talk about product features, new trading strategies, how to get the most out of eSignal and much more. Click here
eSignal Holiday Schedule Click here to link to a listing of days the eSignal Customer Service Department will be closed.
Customer Care If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible. Click here.
