Email Support
Customer Service:
Click here for issues relating to billing, account maintenance and payment information.		 Tech Support:
Click here for issues relating to symbols, data or software.
Phone Support

NORTH AMERICA

Phone: 630.792.2800
Fax: 630.792.2600

Press "1" for Technical Support
Press "4" for Service or Billing

Phone Support Hours:
5:00 a.m. - 7:00 p.m. CT

Sales Department:
Phone: 800.283.0153
EUROPE

Phone: +44 (0)20 7825 8777
Fax: +44 (0)20 7825 7570

Phone Support Hours:
07.00 - 18.00 GMT

Sales Department:
Phone: +44 (0)20 7825 8770
Fax: +44 (0)20 7825 7570
AUSTRALIA

Phone: +61 (2) 8668-1600
Fax: +61 (2) 9267-5786

Press "1" for Sales
Press "2" for Customer Service and Tech Support

Phone Support Hours:
8:30 a.m.- 5:30 p.m. Australian ET
eSignal Forums
The Forums are a great place to talk about product features, new trading strategies, how to get the most out of eSignal and much more. Click here
eSignal Holiday Schedule
Click here to link to a listing of days the eSignal Customer Service Department will be closed.
Customer Care
If we fail to respond to your inquiry in a timely manner or you feel your issue requires management's assistance to resolve, please let us know and, where applicable, give as much information about your inquiry as possible. Click here.