| Welcome
to eSignal - New User Orientation |
By
choosing eSignal, you've made a great choice. This New User Orientation
information will help you get started using eSignal and introducing
you to the various resources you have available as an eSignal Customer.
You'll likely find the information on this invaluable during your
first few months of service so you might want to add this link to
your favorites and refer back here often. You can start from the top
or use the quick links directory on the left side to jump to a particular
section. |
| Registration/Service
Selection |
Before
you can start our service, you have to choose a pricing package,
give us your name and registration information and agree to the
terms and conditions of our contract(s). If you have already
done all of that and have a valid username and password, you can
move to the next section.
eSignal
offers 4 pricing plans for real-time data. The main differences
between each plan are the exchanges you can select and the number of
concurrent symbols you can track. All the plans give you access to
Advanced Charting, backtesting, eSignal Formula Script (EFS) and
advanced drawing tools and add-on studies. Most of our customers
choose the Premier plan so they have access to all Futures and Equity
markets and so they can use all of the main components of the eSignal
software. Here are a few links to help you clarify your pricing
package choice:
eSignal
Pricing Page
Data
Comparison Table
Feature
Comparison Table
Still
need help determining which eSignal package will best suit your
needs? Feel free to call our helpful Sales Team. In the US, call
800.815.8256 or 510.723.1765. In Europe, call +44 (0)20 7825 8770.
|
| Downloading
the Software |
Before
you download the software or start service, you should review our
System
Requirements to insure that your PC will work with eSignal.
Downloading
the eSignal software is very easy. Complete
the steps below, or check out this eSignal
Movie clip ( )
on installing and running eSignal for the first time.
- Go
to the Download
page and click the download button.
- Choose
Open when the dialogue box appears.
Once the file transfer is complete, the install procedure will
begin automatically.
- Enter
your username and password when prompted. If you do not have those yet, you can enter them later when launching eSignal.. You will have other options to consider during
install but in the vast majority of cases, you can simply leave
the default choice as is and hit Next.
That
is it! You are now ready to start using eSignal. Simply
look for the eSignal icon on your desktop to start the program.
If you are integrating eSignal with one of our brokerage partners,
instructions are available in the brokerage
FAQs.
Note:
In the rare occurrence you do run into a problem while installing,
you can alternatively choose Save when the installer
dialogue box appears. Our installer will load the compressed eSignal
program into a file and download to your PC. This takes 10-20 seconds
on a high-speed connection and up to 45 minutes with a dial-up connection.
Once this file has successfully loaded onto your PC, you simply
double-click to start the installer and walk through step 3 above.
|
| Using
eSignal |
eSignal
is the leading real-time market quote service and charting / analytics
software package for serious individual and professional investors.
eSignal provides Internet-delivered, real-time, continuously updating
market quotes, charts, news, fundamental data and more -- the information
serious traders and investors need to make money in the markets --
directly to your PC or laptop.
|
| First
Look |
| The
first time you launch the eSignal program, a default page appears.
You can open other sample pages from the Page Menu or create
your own. Navigating Tip: Whenever in doubt, try "right-clicking"
your mouse while pointing to an area of interest. Many of eSignal's
menus, options and properties are available via a "right-click". |
|
|
| Pages/Layouts |
You
have two options in eSignal in terms of how you want to manage your
desktop workspace. One is called Pages, the other
is referred to as Layouts.
Pages save both the relative position of each window, and the windows themselves in one page file, so when you exit and return, the screen looks the same. When first creating a page, you open a series of window types and then when they are customized with the desired symbols and settings and are in the desired position, you simply save the entire screen as a page. Pages are somewhat easier to use than Layouts and a bit more intuitive
Layouts represent a collection of unique windows, all named and saved individually. The relative location of each of these windows to one another is saved in a format called a Layout. You can create any number of layouts and either use unique windows in each layout or use some of the same windows in multiple layouts. For ex. Let us say you follow 30 stocks pretty closely. You will want to create a quote Window that lists these 30 stocks and includes the fields you are interested in (high, low, bid, bid size, 52 week high, trade size, etc.) Next, perhaps you look to swing trade during the day and have special charts set-up to help analyze which trades to get in and out of. At night, perhaps you use a different set of charts to evaluate longer time frames (such as weekly or monthly charts). As a result, you may have two different layouts but want to use the same quote window in both. That is the value of a layout..
When you first start eSignal, you are in Page mode as seen at the top of eSignal (it says eSignal Page - <name of page>). To switch to Layout mode, click on Page, then Layout, then simply save the current page as a layout by selecting Save Layout As. You’ll then be prompted to save each window, so click Yes and assign a name to each window. You’ll then be in Layout mode until you switch again by opening or saving as a page. Until you
are pretty familiar with both of these options, it is
highly recommended you choose either page or layout mode and stick
to it.
To
see more on pages and layouts, please view this eSignal
Movie Clip. ( )
|
| Window
Types |
| Quote
Window
Quote windows display information about issues in a spreadsheet-like
format. The types of issues you can include in a quote window depend
on the services you subscribe to. Customize the Quote window with
more than 60 fields, including fundamental data fields. 
Market
Depth
Market Depth data appears in the main part of the window.
Each quote includes the market maker ID (MMID) and time. Bid, bid
size, ask and ask size data is displayed depending on the current
sort option selected for the window. The color bands or background
colors behind the Market Depth data change to highlight the best
bid and ask quotes. 
Ticker
Window
There are 4 main types of tickers (Quote, News, Limit Alert
and Market Maker Activity Ticker) in eSignal. There is a default
for each of the 4 types, so you can save different settings for
each. 
Charting
eSignal includes Advanced Charting with all our packages.
Other
Window Types
As you get familiar with eSignal, you can also enjoy several
other window types to enhance your trading abilities. These include
a Portfolio Window, Summary window, QuoteBoard, Leaders Window,
Detail Window and Integrated Scanner Window. For more on these other
Window types, please check out our eSignal
KnowledgeBase.
|
| Navigating
Menu |
| The
eSignal toolbar gives you quick access to many of the program’s
key features. For a complete indepth tour of the toolbars and menu
options in esignal, click
here.

|
| Charting |
With
eSignal 7.x series software, we now have two charting platforms
from which to choose from. For a break-down in differences between
the two, please see comparison chart below.
Advanced
Chart
With the eSignal 7 series, eSignal began a process of
turning the standard set of basic studies we have traditionally
offered as part of the eSignal software package into a set that
has a more robust user interface, featuring customizable scaling,
a wide array of user-friendly drawing tools and the ability to
accommodate user-defined studies. 
The
eSignal 7.x series software release saw the emergence of our Advanced
Charting application. eSignal’s Advanced Charting offers an
extremely flexible user interface and includes a full array of line
drawing tools, advanced analytics and a formula engine that lets
you create your own studies. You can import and create, save and
even encrypt your own formulas, select from an extensive library
of formulas and helpers, use advanced scaling features and customize
your own Advanced Charting Favorites Toolbar. To access the features
mentioned above, please just right-click within the chart area and
a pop-up menu will appear.
For
further information on using the Advanced Chart, please visit this
link to Chapter
8 of our online user manual, which talks about our Advanced
Chart feature.
Anatomy
of an Advanced Chart Window

|
| Scanning
the Markets |
eSignal
offers several add-on scanners you can select from. Each of them use
a database of over 10,000 US stocks to search the markets in real-time,
not like the end-of-day and delayed scanners available on other sites.
You can even integrate the scanner results into a Quote Window so
the resulting list of stocks continue to update in real-time. There
are several scanners available to choose from and we offer a free
30 day trial to all of them. Please check our Market
Scanners product page for more information or review this eSignal
Movie clip. ( ) |
| Symbol
Search and Symbol Formats |
| Wherever possible, we try to use standard exchange symbology. We’ve separated the formats into each respective category so it’s easier to follow.
See our Symbol Directory for a list of all A-Z listings and Symbol Formats for specific exchange codes.
North American Stocks: For US Stocks, use the commonly known symbol (IBM, GE, GM, etc.) If you are looking for a warrant, class stock, preferred, etc. For Canadian stocks, you’ll need to add a two-character exchange identifier.
European, African, and Asia/Pacific Equities: Same format as US Stocks but we add a 3-character exchange identifier on the end.
North American Futures: Standard format is a two-character symbol, month code, last digit of expiration year. (ES Z4 is the CME E-Mini contract for Dec 04) Note: For Continuous contracts, replace the month and year code with #F (ES #F).
European and Asia/Pacific Futures: Same format as US Futures but we add a 3-4 character exchange identifier on the end. Note: We currently do not have Continuous contracts for International Futures data.
Forex: Standard format is three-character symbol, space, spot code, dash, then FX. By default, each is the cross rate for the US Dollar. To view International cross rates, combine the 2 Forex symbols.
-
EUR A0-FX Is the symbol for the Euro.
- EURGBP A0-FX Is the symbol for cross rate of the Euro & British Pound.
Options: There are two formats for which Options symbols are displayed. Long Form and Short Form. However, only the Short Form is used for entry to Quote Sheet or Market Depth window.
Long Form: Root symbol, space, three letter month, strike price, then C for Call or P for Put. (IBM OCT100P)
Short Form: Root symbol, space, the month code, then strike price code. (IBM VT)
Indices: Indices are divided into 3 groups: eSignal Indices, World Indices Bundle and International Indices.
-
eSignal Indices: Each symbol begins with a $ sign (ex. $INDU is the Dow Jones Industrial Average). Please see the Symbols Guide - eSignal Indices for more information.
-
World Indices: This is a collection of Indices from around the world available in a single bundle as an add-on service.
-
International Indices: Many of the European and Asia/Pacific exchanges separate Equities and indices into separate and distinct categories. Some charge an additional fee for Indices as well.
For more information, please see Symbols Formats and our Symbols Directory.
|
| EFS
(eSignal Formula Script) |
| EFS
Basics - Downloading, Using, and Editing EFS Files
Easy-to-Use JavaScript eSignal uses simple JavaScript language,
eSignal Formula Script or EFS for short, so you can develop your
own custom studies, as well as a series of customizable sample formulas,
so you’ll be able to test your trading strategies on days, weeks
and years of historical data. 
Appendix
A (PDF)
eSignal Advanced Charting formulas and studies and provides you
with the basics required to start applying formulas to eSignal Advanced
Charts. It is organized into the following four sections:
-
The eSignal Formula Engine and Formula Basics
- The
eSignal Formula Library (descriptions of the over 50 customizable
sample formulas)
-
eSignal Advanced Charting Studies (descriptions of over 20 technical
studies)
- eSignal
Advanced GET Premium Technical Studies.
JavaScript for EFS Video Series
These video training series educates the viewer on programming concepts using
JavaScript, the foundation language for eSignal Formula Script (EFS). This
series also leads the viewer through many examples using the EFS Editor and the
EFS Output Window. It's the perfect place to start for someone who is new to
programming and wanting to get the foundations of how to program.
EFS
Help Center & Library
Here you will find a complete collection of EFS reference materials,
how-to guides and an extensive library of EFS formulas developed
for eSignal users.
How
can I get a custom study built?
- To
suggest a study to be developed by eSignal, please post the details
of the study to our New
Study Suggestions forum. ( You must be a registered Member
of the eSignal Forums system in order to use this service.
Registration is free. ) To register now just click
here.
- To
hire an EFS Consultant for custom formula development, please
contact one of our EFS
Development Partners.
|
| Third
Party Programs/Add-on's |
|
eSignal
offers two forms of integration to its datafeed through the eSignal
Application Programmming Interface (API) and the new eSignal
Desktop API with ActiveX® COM technology. More third party
software companies have written their software to be compatible
with the eSignal API than for any other quote service. Third party
software, such as Metastock from Equis International and OmniTrader
from Nirvana Systems, offers advanced technical analysis to eSignal
subscribers.
For
a complete list of programs with which eSignal is compatible, click
here.
| eSignal
Desktop Application Programming Interface with ActiveX Technology
The
new eSignal Desktop API with ActiveX technology provides developers
with a fast, easy way to develop applications that access
eSignal's real-time and historical data. Click
here for more information on this new language-friendly
platform.
Additionally,
Add-on studies such as Advanced GET and the Bollinger Band
Toolkit are available. Click
here for more information.
|
|
| Account
Management/Billing |
| eSignal
now offers online Account
Maintenance for those who wish to manage their own account(s).
Account
Maintenance provides 24/7 access to your account information
as well as many other benefits:
- Add
/ Delete services ( Exchanges, New Services, etc )
- Pay
your bill
- Change
Passwords
- Restart
an account
- View
billing history
- Update
Credit Card
For
additional information on Account Maintenance along with General
Billing inquiries, please visit our Service
FAQs.
|
| Getting
Help |
eSignal
Central University Online Classes
Each week, eSignal hosts a “live” web-based, multi-media
course for new users of eSignal. These multi-media training classes
demonstrate eSignal "live" over the Internet. You simply
log onto the designated web site, sit back, relax, watch and listen.
You'll get a chance to ask questions and directly interact with the
trainers. These courses are designed for new users and will cover
the basics of using eSignal. We also offer live courses for intermediate
users and for our Advanced GET Studies. Check out our Online
Events page for scheduling details.
Product Training Video Library
In addition to the eSignal Video Clips previously referenced, we
have archived a host of other eSignal-related courses. Please checkout
the selection in our eSignal
Video Library( ).
eSignal
KnowledgeBase
There's a wealth of information stored in the eSignal
KnowledgeBase (KB) so whenever you have a question or can't
figure something out, try searching the KB. We add more content
daily and due to built-in intelligence, the KB gets smarter each
day as new searches are attempted.
eSignal Central Forums
The eSignal Forums area is a powerful tool for learning
about eSignal and interacting with other traders. The Forums
are a great place to talk about customizing formulas, new trading
strategies, how to get the most out of eSignal and much more. It's
an essential communication tool to stay on top of current events
and take advantage of our vast community of users. To read and respond
to all posts, you’ll need to take a minute to register.
By registering for our Forums, you’ll
automatically be registered for our handy File Share area. File
Share is a cross between a public library and a private storage
room. You can use the File
Share area to post screen shots or charts to share or as a way
to save important files in case you need to access them while traveling.
eSignal Events
To learn even more about eSignal and meet with our professional
Training Team, you should consider attending one of our regional
seminars. We offer a variety of classes for every level of trader.
For a complete listing of events coming to your area soon, please
check out our Events
page.
eSignal Central University
We encourage you to explore all the various sections of eSignal
Central. You’ll find invaluable FAQ’s under the Support
Section, fascinating articles on trading under the Learning Center,
and helpful links under Traders Toolbox. Simply look-up at the main
eSignal Central toolbar and click away!
eSignal Customer Service and Technical Support
To contact eSignal Technical Support or Customer Service, please
visit our Contact
Us page.
|
|